Question 1

Is Niva a medical or clinical diagnostic tool?

Accepted Answer

No. Niva is an educational awareness tool that helps parents observe everyday behaviors and understand sensory needs. It does not replace direct assessment by a specialist or occupational therapist.

Question 2

What does Niva's anti-label approach mean?

Accepted Answer

We do not describe children with words like "stubborn," "badly behaved," or diagnostic labels. Instead, we focus on how the nervous system responds and what sensory needs may be present in each situation.

Question 3

What is Dunn's sensory processing model?

Accepted Answer

Dunn's model is a widely used occupational therapy framework that describes how the nervous system receives and processes environmental input — such as sound, touch, and movement.

Question 4

What do I need to complete the 2-minute check-in?

Accepted Answer

No identifying information — such as your child's name, phone number, or email — is required for the initial check-in or summary. You simply answer questions about everyday behaviors you have noticed.

Question 5

What does the initial summary include?

Accepted Answer

A non-diagnostic summary of a possible sensory processing pattern, a plain-language explanation of what you may be observing, and three play-based or routine suggestions for home.

Question 6

What happens if there is a significant developmental concern?

Accepted Answer

If responses suggest something that warrants specialist review, the check-in pauses calmly and you are guided to speak with a pediatric specialist or occupational therapist.

Question 7

How do I install the Niva app?

Accepted Answer

Niva is available as an Android APK and as a web app (PWA). You can install it on your phone without relying on foreign app stores.

Question 8

Is my data and my child's information kept private?

Accepted Answer

Yes. Niva does not collect identifying information about your child (PII) or health records. Website and app data are handled with privacy in mind.

Question 9

Does Niva cost money?

Accepted Answer

The initial check-in, knowledge hub articles, and core app features are free. Install the APK or PWA and get one month free access to all features.

Question 10

How do I report a content concern or technical issue?

Accepted Answer

Use the contact page or the concern reporting link on the safety page. We aim to respond within 24–48 business hours.

Frequently asked questions

About Niva and our approach

The check-in and what you receive

App, installation, and privacy

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